In short
The Salesforce Platform license costs much less than a full Sales Cloud license and works for people who use accounts, contacts, activities, reports and custom objects. It does not give access to opportunities, leads, cases, campaigns or forecasts. If you have users who only look up customers or work in custom apps, switching them can save a lot at renewal.
What a Platform license includes
- Accounts and contacts.
- Tasks, events and calendar.
- Reports and dashboards.
- Custom objects and apps built on the platform.
What it does not include
The standard sales and service objects: opportunities, leads, cases, campaigns and forecasts. If someone needs to view or edit an opportunity, they need a full license.
How much it costs
At list price, Platform Starter costs €25 per user per month and Platform Plus €100, billed annually. For comparison, Sales Cloud Core, the cheapest new edition since September 2026, costs €195.
Who can switch
- Leadership or finance who only look up customers and reports.
- Operations or logistics teams working with custom order or shipping objects.
- Teams that use an internal app built on Salesforce.
How to find them
Review the profiles and what each user does day to day. A quick clue: users who have never created or edited an opportunity or a case.
SOQL · opportunities modified per user in a year
SELECT LastModifiedById, COUNT(Id)
FROM Opportunity
WHERE LastModifiedDate = LAST_N_DAYS:365
GROUP BY LastModifiedByIdAnyone who does not show up in this result or in the equivalent query for cases is a candidate for a Platform license.
Before you switch
- Confirm the person does not need opportunities, leads or cases, not even read-only.
- Set up a profile compatible with the Platform license.
- Time it with the renewal: that is when the savings show up on the bill.
Moving users to Platform trims the bill but doesn't change the model: you still pay for every person, every month. If more than half your users could live on Platform, it's a sign your team uses a small part of Salesforce, and that it's worth running the full numbers.
FAQ
How much does a Salesforce Platform license cost?
Much less than a full Sales Cloud license. The price depends on the variant and your contract: ask for it in your renewal proposal.
Can a Platform user see opportunities?
No. Opportunities, leads, cases, campaigns and forecasts require a full Sales Cloud or Service Cloud license.
Can I change licenses mid-contract?
You can reassign licenses you already have, but reducing the contracted number is usually left for the renewal.
Sources: Salesforce Platform pricing in Spain (Salesforce), Sales Cloud pricing in Spain (Salesforce).